FAQ'S

We offer fully private tours on Lake Como lasting from 1 to 8 hours. Each experience is customizable: you decide the itinerary, stops, points of interest, and activities (swimming, visits to villages or public villas, relaxation, and restaurants). The boat is exclusively reserved for your group, accompanied by a local captain
All itineraries are fully customizable. You can let us know in advance what you would like to see or rely on our native Como captains, who will create the ideal route based on your interests and available time.
Tour duration varies from 1 to 8 hours. Short tours explore nearby areas, while longer tours allow you to visit iconic locations such as Bellagio, Varenna, Menaggio, public historic villas, and hidden bays for swimming. Our team will help you choose the best itinerary based on your available time.
It depends on what you want to experience: 1–2 hours are ideal for a quick overview, 3–5 hours allow a combination of navigation, stops, and sightseeing, while 6–8 hours provide a complete experience with more locations, visits, restaurants, swimming, and relaxation. We’ll be happy to advise you on the best duration for your schedule.
The price includes the captain, fuel, water, beer, prosecco, and, upon request, beach towels, with no hidden costs. Any additional charges apply only for pickups outside the included areas or special requests.
You will be accompanied by professional captains native to Como, with deep knowledge of the lake. They speak English and will be happy to share curiosities, history, and advice during the navigation.
Our base is in Argegno. Free pickups are also available in Lenno and Laglio. We can depart from any point on the lake with a public or private dock. For pickups from other locations, a €100 surcharge applies, payable in cash to the captain on the day of the tour.
We recommend arriving at the boarding point about 15 minutes before the scheduled departure to ensure a timely start.
In case of delays, our captains will wait and start the tour as soon as possible. Please note that lost time may shorten the tour, as subsequent boat schedules must be respected.
Yes, during the tour, you can stop to swim in the lake or relax in quiet bays, depending on timing and weather conditions.
Lake Como is generally calm, especially in the morning. In some periods, small waves may form due to wind or boat traffic, but our captains always adjust navigation to ensure maximum comfort.
Yes, we offer evening tours such as our “MAGIC DINNER TOUR” and sunset aperitifs like our “SUNSET DRINKS,” perfect for a romantic aperitif or a magical experience on the lake.
Absolutely. We organize tailor-made experiences for anniversaries, birthdays, team building, marriage proposals, or other special moments. Contact us to personalize your tour.
Yes. In addition to the Sunset Drinks service, which already includes food, we offer the option to book breakfasts and aperitifs directly on the boat. We provide light breakfasts and aperitifs with boards of local cured meats and cheeses, accompanied by fresh pizzas and focaccias. Catering service is available from Argegno or Tremezzo, or if the tour passes by these locations. Please let us know in advance to organize everything perfectly.
Yes! Our boats are equipped with a Bluetooth system to connect your devices and listen to your favorite music while cruising. Additionally, Lake Como offers spectacular scenery, and the captain will be happy to help you take memorable photos to make the experience even more special.
A private tour offers complete freedom, comfort, and customizable itineraries. Our captains will guide you through an authentic experience to discover Lake Como without stress and crowds.
Yes, our boats are safe and comfortable for both children and elderly guests. Children can move freely on board thanks to designed spaces, while older guests can board and disembark easily via accessible entry points. Please inform us in advance so we can prepare everything for maximum safety and comfort during the tour.
You can book through our website or by calling/WhatsApp at +39 333 6054880. During peak season, we recommend booking well in advance to secure availability.
If you wish to extend the tour during navigation, it is possible, subject to boat availability and captain confirmation. Any additional payment will be handled directly on board.
Absolutely. We can organize slow-paced tours focused on relaxation, scenery, and the quietest bays of the lake.
Full refund is available up to 24 hours before the tour. After that, refunds are issued only in the case of adverse weather making navigation unsafe.
In case of light disturbances, we provide our FINISTERRE boat equipped with rain cover. In severe weather, the tour can be rescheduled or refunded.
Certainly. You can contact us via phone or WhatsApp for any specific requests; we will be happy to help you create the perfect experience before confirmation.
Yes, small pets are allowed. Please inform us in advance so we can arrange the space on board comfortably and safely for your four-legged friend.
Yes, throughout the year we offer weekly, monthly, and holiday promotions. To stay updated, follow us on Instagram @bsboatservice, where we regularly post all special offers and last-minute availability.
Yes! We offer gift cards that can be used for any private tour, from 1 to 8 hours. It’s the perfect gift for anniversaries, birthdays, or special occasions, allowing the recipient to enjoy an exclusive and personalized lake experience.
Yes, you can change the time, duration, or add extra services, subject to availability. We recommend contacting us as soon as possible via phone or WhatsApp to update all details smoothly and ensure a personalized, stress-free experience.
If you wish to add aperitifs, breakfasts, or other extras after booking, please contact us in advance. Our team will check availability and logistics to organize everything efficiently and without stress.
After booking confirmation, we will send all details regarding the boarding point, directions, and the captain’s direct contact.
Bookings can be made directly through our website or by contacting us via phone/WhatsApp. After your request, you will receive an official confirmation with all tour details, including boarding point, time, duration, included services, and captain contact. This ensures certainty and smooth planning, with no surprises.
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